Unless otherwise stated all products are returnable within 14 days from date of order for the original purchase price less shipping, if the product is in the original unopened packaging and condition.
Opened packages are also subject to a further 15% restocking charge and must be returned with all of its original packaging material and the product must be otherwise in its original condition, not used in any way and is returned within 30 days from the date of purchase.
Should you receive a product that appares to be damaged by the carrier, please save all of the packaging material showing the damage for inspection by the carrier and contact the carrier to make a report.
Customers who receive any product with obvious manufacture defects should contact the respective manufacture directly or may contact Austin Tech at 703-723-7870 for consultation if the manufacture cannot be contacted.
Opened software is not refundable or returnable for exchange.